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‎08-08-2016 03:47 AM

HP Recommended
Product: HP 6830
Operating System: Microsoft Windows 10 (64-bit)

after upgrading from Win 7 to Win 10 , cannot install upgrade to HP 6830 driver. Keep getting msgs from Win 10 that the driver needs an update

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-08-2016 06:15 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

Can you download and install the FULL feature printer software from HP for your operating system:

 

http://support.hp.com/us-en/drivers/selfservice/hp-officejet-pro-6830-e-all-in-one-printer-series/53...


Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎08-08-2016 06:15 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

Can you download and install the FULL feature printer software from HP for your operating system:

 

http://support.hp.com/us-en/drivers/selfservice/hp-officejet-pro-6830-e-all-in-one-printer-series/53...


Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No
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