6970 not printing more than 10 pages

[Herb611]

New  HP computer with Windows 10. HP6970 limits pages to print to 10. Unable to locate files to change setting

[TEJ1602]

@Herb611, Welcome to HP Support Community!

To assist you better, I'd like to know the following-

What happens after the printer prints 10 pages?

Which application are you trying to print from?

Is there any error message on the printer or the computer?

How is the printer connected to your computer?

Are you able to make photocopies on the printer?

Keep me posted for further assistance.

[Herb611]

1. After 10 copies have printed it will only print 1 copy

2. Using Windows 10 - 2019 Ancestry

3. No error msg.  max 10 copies of printer screen

4. Wireless

5. Yes

[sandytechy20]

@Herb611

Perform root level uninstallation to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install printer full feature driver

Click here to download the driver.

Update the printer firmware

Here are the steps:- Click here

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.