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‎10-15-2024 01:18 PM

HP Recommended
Product: HP Smart Tank 7602 All-in-One

Does anyone have a PPD file for this printer?

 

BTW, HP support really sucks! The chat function sends a useless link after 10 minutes. It insists I reenter the product, OS, and country, though all this was provided before starting the chat. If chat uses some "AI" support, it's the slowest AI I've ever encountered. The call back function gets me to people who never heard of Postscript. HP wants my email address and phone number but won't tell me theirs. I've already spent two hours with them trying to get a simple file but the time seems completely wasted.

Category:
3 REPLIES 3

‎10-15-2024 04:15 PM - edited ‎10-15-2024 04:18 PM

HP Recommended

The  HP 7602 is a PCL 3 printer, it is not a native PS printer so it has .gpd files, not .ppd files

 

BeemerBiker_0-1729030075552.png

 

 

look in

C:\whatever\HPEasyStart-16.2.4-ST7600_55_3_5043_Webpack.exe\Driver\

 

or look here

C:\Windows\System32\spool\drivers\x64\3>

 

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‎10-15-2024 05:57 PM

HP Recommended

Thanks, BeemerBiker, for that reference. I thought PCL5 with the latest and current version...

So, does this mean that the 7602 can't handle even a plain PS file, that it would treat it as plain text?

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‎10-16-2024 04:47 AM

HP Recommended

It converts to PCL 3 and which is the language that printer uses.

I am not and expert on  PPD or printer internals but PPD files are used in Linux and MacOS and GPD seems to be what windows uses for printing.

 

There is a video here of a tool that can "find" PPD files in windows

https://www.youtube.com/watch?v=5Yb2jdlvfgY&t=110s&ab_channel=TractionSoftware

 

Was any of this helpful?  What are you trying to do with the PPD file?

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
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problem please mark this as a solution so others can find it
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