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‎04-02-2020 09:16 AM

HP Recommended
Product: MacBook Pro
Operating System: macOS 10.15 Catalina

Need to change regionalization for my Officejet 7740, Have contacted HP support twice now and they have said can't help as I am currently in Turks and Caicos Islands, apparently I need to take the entire printer back to US just for support.

 

Any solutions to this issue? I have 2 x OfficeJet 7740 one takes 952 cartridges the other takes 954 (which I can not buy) a regionalization change will help this take 952 from what I read.

 

Anyone else solved this problem or is this nearly new printer useless?

  

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-02-2020 10:43 AM

HP Recommended

Hi @Jimmy2428

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the regional reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

View solution in original post

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2 REPLIES 2

‎04-02-2020 10:43 AM

HP Recommended

Hi @Jimmy2428

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the regional reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

Was this reply helpful? Yes No

‎04-02-2020 10:56 AM

HP Recommended

Thanks sorted, just had to keep calling HP support they finally sorted it 

Was this reply helpful? Yes No
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