• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎08-06-2020 08:37 PM

HP Recommended
Product: 8020
Operating System: macOS 10.15 Catalina

I am having issues connecting to the app store.  Is there a way to add a driver not through the app store??

1 person had the same question
2 REPLIES 2

‎08-06-2020 10:13 PM

HP Recommended

The 8020 actually just uses the AirPrint driver built into macOS Catalina.  If you already have the printer on your network you can simply add the printer in Printers & Scanners and select Secure AirPrint or AirPrint as the driver.

 

Add the printer to your list of available printers: Choose Apple menu  then System Preferences, then

Printers & Scanners. If you don’t see your printer listed on the left, click the Add "+" button  at the bottom of the list. A dialogue appears listing printers on your local network. It may take a minute or two for your printer to appear. Select your printer when it appears in the list, then select Secure AirPrint.

Screen Shot 2020-08-06 at 10.09.23 PM.png

 

Finally click Add.

While I may work for HP Inc, the views and opinions expressed here are my own.
Was this reply helpful? Yes No

‎08-06-2020 11:08 PM

HP Recommended

Thank you so much!!  it worked.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.