8028e USB to Macbook air. I do not have wifi available

[GFH-75]

*028e connect to mac book air using USB. No wifi

[Sneha_01]

HI @GFH-75,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To connect your HP OfficeJet 8028e (or similar printer model) to a MacBook Air using a USB cable without Wi-Fi, follow these steps:

1. Connect the Printer to Your MacBook Air

1. USB Cable Connection:
   • Plug one end of the USB cable into the USB port on your printer.
   • Plug the other end of the USB cable into an available USB port on your MacBook Air. If your MacBook Air only has USB-C ports, use a USB-C to USB adapter.

2. Install Printer Drivers

1. Go to the HP Customer Support - Software and Driver Downloads.
2. Enter your printer model (OfficeJet 8028e) and select your operating system (macOS).
3. Download and install the full feature driver or basic driver as recommended.

3. Add the Printer to Your MacBook Air

System Preferences:

• Open System Preferences from the Apple menu () or the Dock.
• Click on Printers & Scanners.

Add the Printer:

• In the Printers & Scanners window, click the + button to add a new printer.
• Your printer should appear in the list of available printers. Select your HP OfficeJet 8028e.
• Follow the prompts to complete the setup. If macOS asks you to install any additional software, agree to it.

4. Set the Printer as Default (Optional)

• Default Printer:
  • In Printers & Scanners, right-click or Control-click on your HP OfficeJet 8028e in the list of printers.
  • Select Set as default printer from the context menu.

5. Print a Test Page

• Print Test Page:
  • Open any document or image on your MacBook Air.
  • Go to File > Print and select your HP OfficeJet 8028e from the list of printers.
  • Print a test page to ensure the printer is working correctly.

Troubleshooting

Printer Not Recognized:

• Ensure the USB cable is securely connected at both ends.
• Try a different USB port on your MacBook Air.
• Restart both your printer and your MacBook Air.

Driver Issues:

• Make sure you have downloaded the correct drivers for your printer model and macOS version.
• Uninstall any existing HP printer software from your Mac and reinstall the drivers.

Printer Queue Issues:

• Clear any stuck print jobs in the printer queue. In Printers & Scanners, select your printer, click Open Print Queue, and clear any pending jobs.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support