9270e printer, mac Sierra os 10.12

[Ulgueira]

Before I try installing my new 9720e printer, I need to know whether it is compatible with Mac os 10.12 Sierra. Seems very complicated, if even possible. I don't have Airprint on the mac. Can I get the necessary drivers anyway? I have an iPad. Would one solution be to store photos on the iPad and print from the iPad?

[Dragon-Fur · Accepted solution]

@Ulgueira 

Welcome to the HP English Community --

From the printer's support website:

Compatible operating systems

Windows 11; Windows 10; macOS 12 Monterey; macOS 11 Big Sur; macOS 13 Ventura; Linux; Chrome OS [4] Windows Server 2016 64-bit, Windows Server 2019 64-bit, Windows Server 2022 64-bit; Linux (For more information see http://developers.hp.com/hp-linux-imaging-and-printing)

Based on that information, your MacOS version is not compatible with the printer.

If your iPhone / iPad is running a supported Operating System / version, can run on the same network as the printer, the iPhone / iPad is likely compatible with the HP Smart application.

HP Smart for iOS / iPadOS

Apple Store Preview – HP Smart

Compatibility

iPhone

Requires iOS 15.0 or later.

iPad

Requires iPadOS 15.0 or later.

iPod touch

Requires iOS 15.0 or later.

Apple Vision

Requires visionOS 1.0 or later.

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Mobile Printing – Mobile Options for Printers

Start here

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Open the section for your printer series > Find your printer and supported applications.

 HP Printers - Mobile Printing Solutions Compatible with HP Printers

OfficeJet Pro 9730 Wide Format series: OfficeJet Pro 9730, 9730e

HP Smart app (recommended) Print Anywhere with the HP Smart app HP Print Service Plugin Apple AirPrint Wi-Fi Direct Samsung Print Service Plugin Mopria Print Service

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HP Smart (Mobile) >>> Download / Install - How-to - and FAQ

 HP printer setup (HP Smart app)

Read the FAQs

For example: 

What is the HP Smart app and its requirements?

And / or

What if my cloud printer is missing, offline, or unavailable in the HP Smart app?

And / or

Why can't I connect my wireless printer or print over the network?

>>> Terms of Use >>>  HP Smart – formally HP Connected – Services Terms of Use

General Example - HP Smart - Mobile - HP+ enabled - Main Menu / Settings

HP_Smart_Mobile_Printer_Settings_1

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“Print Anywhere” Supported on Select HP+ Printers

  HP Printers - Print Anywhere with the HP Smart App

And

Watch Video >  How to use the Print Anywhere feature in the HP Smart App | HP Support

NOTE:  If a print job is blocked for more than 5 minutes, the HP Smart app cancels the job automatically.

FAQ > Section:  How do I disable or enable Print Anywhere or Private Pickup?

FAQ > Section: Which non-HP+ printers are eligible for HP Smart Advance?

Reference:  About HP Smart Advance for HP printers

HP Smart Advance is a productivity tool in the HP Smart app that offers advanced scanning and other document processing features. HP Smart Advance is available on eligible HP printers.

And

HP printers - Using advanced scanning features (HP Smart app)

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

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 Enter the device type and model name of your HP product

OR

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OR

HP OfficeJet Pro 9720e Wide Format All-in-One series  

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Question / Concern Answered, Click my Post "Accept as Solution"

[Ulgueira]

Many thanks, Dragon-Fur for your clear and detailed reply!

[Dragon-Fur]

@Ulgueira 

You are welcome.

It's a nice printer - I hope you can find a way to use it.

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"