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HP Recommended
HP LaserJet Pro MFP M127-M128
Microsoft Windows 10 (64-bit)

HP LaserJet Pro MFP M127-M128

 

trying to install LJPro_MFP_M127-M128_full_solution_15310 driver. 

 

SulemanZaidi_0-1638284734754.png

 

1 REPLY 1
HP Recommended

@SulemanZaidi

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,
 

Let's try these steps to resolve the issue: 

Download and run HP Print and Scan Doctor: Follow steps from the link: Click here

 

Root level uninstall and reinstall printer drivers

  • Go to Control panel – Programs and feature – Select all the HP LaserJet printer entries and uninstall them.
  • Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.
  • Then press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" and press enter.
  • Under print server properties, go to drivers - remove any entry there as well.
  • Again, go to run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.

To reinstall, click here.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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I am an HP Employee

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