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‎01-14-2019 04:45 AM - edited ‎01-14-2019 04:59 AM

HP Recommended
Product: HP Officejet7612
Operating System: Microsoft Windows 10 (64-bit)

hi experts i think you are alls good.

 so please help me because i m so worried about my hp officejet7612 printer ..

  because when i want to print  any dacument from my computer in A3 paper size with my printer hp oficcejet7612 so he always just print size paper A4 instad A3.....

     but when i send any doument to my andrioud mobile for prinet to with my mobile wifi and my printer oficejet7612 wifi for A4 or A3 so he is propley good woekrd...

   so i know itis means my printer is good but his driver is not good for my computer windows 10, 64 bite so dont remmber how many time i formet driver in my computer and installad so much many more time from google to hp support web site and others site and i installed from my printer orignal cd driver but he is not worked in A3 paper size ...

  and when i installed his driver from his orignal cd so his name show just hp officejet7610 but when i installed from www.support.hp.com website so his name show is hp officejet7612 but when i installed it so his name show hp officejaet7610

    so please i requset everyone please help me i m so worried about that ....

                      and thanks for advance i will wait your answer

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-14-2019 11:20 AM

HP Recommended

Hi,

Please try following below steps to resolve such a problem:

  1. Download the following drivers from Microsoft to your Desktop:
    http://download.windowsupdate.com/msdownload/update/driver/drvs/2011/07/4753_fc148f3df197a4c5cf20bd6...
  2. Right-click the file and select Extract To, be sure to select a subfolder to extract it (using any extraction tool such as Winzip or Winrar)
  3. Open the Control Panel > Devices and Printers.
  4. Right-click the 7610 printer and select Properties, then open the Ports tab and take a note of the selected port, then close that window.
  5. Click Add Printer.
  6. Click The printer that I want isn't listed.
  7. Select a local printer or a network printer with manual settings.
  8. Select the same port as used by your 7610 printer.
  9. Within the printer selection pane, click Have Disk
  10. Browse to the extracted folder and press OK
  11. Select the HP Officejet Pro K850 printer and complete the wizard
  12. You may name the printer as you would like.

Now try printing A3 documents using the added alternate driver.

 

Please let me know of any problem,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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5 REPLIES 5

‎01-14-2019 05:51 AM - edited ‎01-14-2019 05:57 AM

HP Recommended

i think not anyone expert in thire for answer about my qustion.....

      because my be 30 or more then 30 see my post reed my qustion but not anyone answer to my qustion.....

Was this reply helpful? Yes No

‎01-14-2019 11:20 AM

HP Recommended

Hi,

Please try following below steps to resolve such a problem:

  1. Download the following drivers from Microsoft to your Desktop:
    http://download.windowsupdate.com/msdownload/update/driver/drvs/2011/07/4753_fc148f3df197a4c5cf20bd6...
  2. Right-click the file and select Extract To, be sure to select a subfolder to extract it (using any extraction tool such as Winzip or Winrar)
  3. Open the Control Panel > Devices and Printers.
  4. Right-click the 7610 printer and select Properties, then open the Ports tab and take a note of the selected port, then close that window.
  5. Click Add Printer.
  6. Click The printer that I want isn't listed.
  7. Select a local printer or a network printer with manual settings.
  8. Select the same port as used by your 7610 printer.
  9. Within the printer selection pane, click Have Disk
  10. Browse to the extracted folder and press OK
  11. Select the HP Officejet Pro K850 printer and complete the wizard
  12. You may name the printer as you would like.

Now try printing A3 documents using the added alternate driver.

 

Please let me know of any problem,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎01-15-2019 01:04 AM

HP Recommended

THANKS sir SHLOMIL....

     i personely slute you because you give me  sach a good and great  solution about my problem..

 

     now i am so happy because of you so again very very thanks you....

GOD BLESS YOU 

Was this reply helpful? Yes No

‎01-18-2019 07:02 AM

HP Recommended

You are much welcome @ALKHAR.

Great to see you were able to get the problem resolved!

 

Cheers,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎01-18-2019 10:11 AM

HP Recommended

Thank you. Your alternative works.

Jos

Was this reply helpful? Yes No
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