A9 Envelope on the HP Deskjet 2700 Al-in-one Printer

[DGlynn2016]

I am trying to print on an A9 Envelope 5.75IN x 8.75IN. I don't see an option for this envelope type.

I have printed on regular sized envelopes but not these yet. I don't have the option before I print. 

Please help me out.

[Dragon-Fur]

@DGlynn2016 

Welcome to the HP Community --

First time is always a bit of a risk.

If you are unsure about the results and you have only a limited number of the A9 envelopes, perhaps cut some paper to the size and experiment on the plain paper first.  Experimenting with plain paper is not a guarantee -- it might help.

Product Specifications for the HP DeskJet 2755 All-in-One Printer (3XV17A)

Paper handling

Input capacity	Up to 60 sheets
Standard input capacity (cards)	Up to 20 cards
Output capacity	Up to 25 sheets
Media sizes supported (metric)	A4; B5; A6; DL envelope
Media sizes, custom (metric)	89 x 127 to 215 x 279 mm
Media types	Plain paper, Photo paper, Brochure paper
Media weight supported (metric)	A4: 60 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP cards: up to 200 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m²
Borderless printing	No

and

Media Size (facet)	A4; Letter; B5; Legal
Media Sizes Custom (imperial)	3 x 5 to 8.5 x 14 in
Media Sizes Custom (metric)	89 x 127 to 215 x 279 mm
Media Types	Plain paper, Photo paper, Brochure paper
Media Weight Recommended (imperial)	20 lb
Media Weight Recommended (metric)	75 g/m²
Media Weights Supported, By Paper Path (Imperial)	Letter: 16 to 32 lb; HP envelopes: 20 to 24 lb; HP cards: up to 110 lb; HP 4 x 6 inch photo paper: up to 145 lb
Media Weights Supported, By Paper Path (metric)	A4: 60 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP cards: up to 200 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m²

 =========================================

 Paper Size and Weight

The A9 paper size is supported as a custom paper size form.

If the paper (envelope) is also within the weight range for Envelopes (max. 24lb), you might be able to print on your A9 envelope with this printer.

-------------------- --------------------

Custom Form

HP Document: HP Printers - Creating Custom Paper Sizes

Details

Custom Paper Size Form

Where Located

Windows 10

Control Panel > icon view > Devices and Printers

Top Ribbon > Print Server Properties > Tab Forms

Windows 11

Settings > Bluetooth & devices > Printers & scanners

Under Related Settings > Print server Properties > Tab Forms

OR

Windows 10

Control Panel > icon view > Right-Click on Printer > Printing Preferences

Tab Paper / Quality > Custom setting box

Windows 11

Settings > Bluetooth & devices > Printers & scanners

Select Printer > Printing Preferences

Tab Paper / Quality > Custom setting box

Note

After setting / creating your Custom Form in Printing Preferences,

Save the setup and Exit Printing Preferences.

(Re)Open Printing Preferences and check the paper list for your new custom paper size form.

Custom_Paper_Size_Form_Examples_7

 =========================================

 Printer - Tray and Paper

Here is where I am not sure what you will see - I've never seen nor used a DeskJet printer...

After you create the paper size form, you must convince the printer that it is loaded with the A9 paper size.

Little DeskJet printer uses a paper range setup for three paper ranges:  Small, Medium, Large.

As best you can, you must either select a paper size close to A9 -- or enter A9 size -- or select "Custom Size" (if in the list).

"Something" should work -- the printer supports custom paper sizes so there must be a way for the printer to actually detect and handle a supported paper size you want to use.  ?

Retain_Printing_Preferences_20

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 Printer - Job Entry

There are a number of ways to create the envelope.

Two methods:

• Word > Mailings > Envelopes
• Word Document in the size / shape of the Envelope

Examples

Rabbits_and_Chickens_Test_Envelope_10_15

Manual_DL_Envelope_Text_Box_Insert_4

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

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 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

Results for "HP DeskJet 2755 All-in-One Printer" (2) 

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