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- ADDING MOBILE PHONE NUMBER TO PROFILE SAYS THE PHONE NUM IS ...

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02-19-2023 12:40 PM
I AM TRYING TO ADD A PHONE NUMBER ON MY HP SMART APP PROFILE IT KEEPS TELLING ME THE NUMBER ISNT AVAIABLE , IVE HAD THE SAME NUMBER FOR YEARS AND YEARS . IVE PUT THE COUNTRY CODE IN AND TRIED IT WITH AND WITHOUT THE AREA CODE. I HAVE NEVER MADE ANOTHER PROFILE NOR USED THAT PHONE NUMBER FOR ANY OTHER PRODUCT?? JUST WANT TO ADD MY PHONE NUMBER
02-19-2023 01:59 PM
Welcome to the HP Community Forum.
In general, and - importantly - in my opinion:
The simple answer is just do not add your private phone number to whatever profile you are completing.
HP never cold-calls customers (or anyone).
If / when you ever need service for your device(s), you must initiate contact.
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