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HP Recommended
Officejet 4658
Microsoft Windows 10 (64-bit)

I am not able to scan from the printer screen. Is there any way I can check the relevant software or add a shortcut to my desktop?

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

In order to use the Scan to computer, the HP FULL software solution needs to be installed first.

After installation, enable the Scan to Computer on the software.

 

Download and install the software from this link:

https://support.hp.com/sg-en/drivers/selfservice/swdetails/hp-officejet-4650-all-in-one-printer-seri...

 

These resources will be useful:

 

How to Scan to Computer

How to use "Scan to Computer" properly 

 

This resource will show how to create a Scan shortcut on the desktop:


Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
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Question / Concern Answered, Click "Accept as Solution"



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