• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎01-06-2021 10:03 AM

HP Recommended
Product: Officejet 4658
Operating System: Microsoft Windows 10 (64-bit)

I am not able to scan from the printer screen. Is there any way I can check the relevant software or add a shortcut to my desktop?

Category:
1 REPLY 1

‎01-06-2021 10:24 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

In order to use the Scan to computer, the HP FULL software solution needs to be installed first.

After installation, enable the Scan to Computer on the software.

 

Download and install the software from this link:

https://support.hp.com/sg-en/drivers/selfservice/swdetails/hp-officejet-4650-all-in-one-printer-seri...

 

These resources will be useful:

 

How to Scan to Computer

How to use "Scan to Computer" properly 

 

This resource will show how to create a Scan shortcut on the desktop:


Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.