Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open
Resolve Windows 10 or update issues on HP computer or printer– Click Here
I am not able to scan from the printer screen. Is there any way I can check the relevant software or add a shortcut to my desktop?
Hi,Thanks for using the HP Support Community.
In order to use the Scan to computer, the HP FULL software solution needs to be installed first.
After installation, enable the Scan to Computer on the software.
Download and install the software from this link:
These resources will be useful:
How to Scan to ComputerHow to use "Scan to Computer" properly
This resource will show how to create a Scan shortcut on the desktop:
Hope that helps.
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