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- HP Community
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- Printer Setup, Software & Drivers
- AMD R7 A360 Driver is Bug

Create an account on the HP Community to personalize your profile and ask a question
04-19-2019 09:07 PM
My Pc before That the pc is good but when I update the amd r7 a360 drive the first time is good but when as time goes on the driver is bug I can't play some games so I need the new and best of my pc amd r7 a360 driver Thx! My Pc is HP Pavilion All-in-One - 23-q145hk
04-20-2019 03:03 PM
@HKRedKirito
Thank you for posting on the HP Support Community.
- Have you tried changing the game graphic settings?
- Have you tried updating AMD UMA Graphics Driver?
While you respond to that, let's try this workaround:
Driver rollback:
- Open Device Manager, click Start > Device Manager.
- Expand Display Adapters.
- Double-click on your AMD device.
- Select the Driver tab.
- Click Roll Back Driver to restore.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
04-21-2019 11:01 AM
I have a few troubleshooting steps we could try to fix the issue:
Let's perform Windows Update and HP Support Assistant:
To check for updates now, select the Start button, and then go to Settings > Update & security > Windows Update, and select Check for updates.
Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.
- To open HP Support Assistant, double-click the HP Support Assistant icon
.
- Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
- Click Check for updates and messages to scan for new updates.
- Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
- Click the update name for a description, version number, and file size.
- Select the box next to any updates you want to install, and then click Download and install.
And, also let's run BIOS Update: Follow steps from the link: https://support.hp.com/in-en/document/c00042629
Hope this helps! Keep me posted for further assistance.
ECHO_LAKE
I am an HP Employee