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‎03-12-2023 05:35 PM - edited ‎03-12-2023 05:36 PM

HP Recommended

I just installed a new OfficeJet Pro 8025e.  Installation is stalled at "Activating HP+ on your printer..."   I've been stuck here for over an hour.  When I select "exit setup," i get a message saying "Set up incomplete. Printer won't work until setup is finished. If you exit setup, you won't be able to use this printer until setup is finished. Although your printer might be hooked up to the network you will still have setup steps to complete to be able to use this printer."

I have already sent documents to the printer successfully, I've also used the copy feature.  

What can I do to either finish this setup OR is it safe to nix the HP+ (not something I'm sure is that advantageous anyway).

Thanks for any advice. 

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