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‎10-12-2024 07:28 AM

HP Recommended
Product: hp officejet 3830
Operating System: Microsoft Windows 7 (32-bit)

Hi guys,

recently i have change the OS of my laptop to windows 7 32bits Version to be able to use excel 1997, i have installed my drivers, but when i connect my printer and add it, it appears on control panel but cannot print and only have 4 options so when i tried to use HpSmart to configure it, it try to install webView 2 giving an error cause it only works on 64 bits system, but i remember when i have used this same this SO with this printer it works well, so there any chance to use old drivers or another option, i have also installed the WIndows 7 Service Pack, and i cant see the drivers on manually add printer

Ty, for your responses

 

 

 

Category:
1 REPLY 1

‎10-12-2024 10:11 PM

HP Recommended

Hi @NicolasitOP 

Try to install with the next driver:

>> https://support.hp.com/es-es/drivers/swdetails/hp-officejet-3830-all-in-one-printer-series/model/717...

 

ferRX_0-1728793147789.png

https://ftp.hp.com/pub/softlib/software13/printers/OJ3830/basic/Basic_Webpack_x86-40.17.1248-OJ3830_...

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
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