-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Add laserjet 1320n printer to HP Smart

Create an account on the HP Community to personalize your profile and ask a question
04-13-2022 11:32 AM
I would like to add a network printer to HP Smart so that I could print from an iPad.
I am running Windows 10 Home 21H2 64-bit connecting wirelessly to my network
I have 2 HP printers, both connected via ethernet cable to the router:
HP Officejet 6500A Plus
HP Laserjet 1320n
Both work fine with various Windows apps and identify as being on the same network.
On my Windows desktop, with the HP Smart app:
The Officejet displays as ready
The Laserjet does not display and cannot be found by searching name or IP address.
On my iPad, with its HP Smart app:
The Officejet displays as ready and displays as Officejet 6500 E710n-z
The Laserjet shows Unavailable and displays as hp LaserJet 1320 series
I have three questions:
1) Is what I'm attempting even possible?
2) Why does the iOS app show both printers and the Windows app not?
3) What next - how could I print from my iPad to my Laserjet?
04-13-2022 12:47 PM
You will not be able to use LJ1320 with HP Smart because the printer is a way too old model to be supported. The app might recognize LJ1320 as a device but it doesn't know what to do with it.