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HP Recommended
HP Engage one serial USB Thermal printer
Microsoft Windows 10 (64-bit)

I am trying to add  company logo to receipt printer but the option is not available on the printer properties, Is there any specific way to add it ?

5 REPLIES 5
HP Recommended

Hi,

Programming a logo requires some more advanced users to perform a such using hexadecimal commands, either the basic user guide needs to be followed, as well as the advanced programming guide.

 

The Basic User Guide can be found below:

http://h10032.www1.hp.com/ctg/Manual/c06111509

 

The Programming guide can be found below, see page 64 to download a BMP logo:

http://h10032.www1.hp.com/ctg/Manual/c05631238

 

For further assistant I suggest contacting an HP professional support representative by following below form:

https://support.hp.com/us-en/contact-hp/product/hp-engage-one-serial-usb-thermal-printer/17034112

 

Shlomi



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HP Recommended

I saw some programming guides, could you please help me from where i need to type those guidlines ?

 

HP Recommended

Hi,

I would happily assist you if I can, however I don't have much knowledge on this matter.

 

From searching a bit I could find below Configuration Utility which may help to perform a such in a graphical way:

https://ftp.hp.com/pub/softpaq/sp74501-75000/sp74800.exe

 

By playing around a bit, I could see that you may click the Miscellaneous button, from there you may download a BMP or a LOGO to the printer:

Capture.JPG

If anyone else, more familiar on such printer have anything to add please go ahead, else I highly suggest contacting HP, a support representative which deals with such products should be able to assist you better.

 

Shlomi



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If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

the programe accepting only BMP 32x32 Logo, Is there anyway to increase the size?  and do you know where i can execute those programing guides?

HP Recommended

added still Logo is not printing with chits. Do you know where i can configure with coding as per HP Instruction. On the HP Guide coding are mentioned but they did not mention where it needs to be entered.

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