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‎03-03-2025 04:32 AM

HP Recommended
Product: HP LaserJet Pro MFP M227fdw

Hello team, I would like to setup scan on my printer but I forgot admin password. Would you mind to help me pls? My devices is HP LaserJet Pro MFP M227fdw. Hopefully to get solution from all of you soon. Thank you.

Category:
2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-06-2025 07:11 AM

HP Recommended

Hi @sophanna,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP printer. Not to worry, I will help you get a resolution to resolve the issue.

 

We have to perform a factory reset to unlock the features of the printer/reset the password. 

 

Refer to this link to fix the issue: Click Here

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎03-06-2025 07:11 AM

HP Recommended

Hi @sophanna,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP printer. Not to worry, I will help you get a resolution to resolve the issue.

 

We have to perform a factory reset to unlock the features of the printer/reset the password. 

 

Refer to this link to fix the issue: Click Here

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No
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