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Locked

‎12-23-2021 03:32 AM

HP Recommended
Product: Color LaserJet Pro MFP M180n
Operating System: Microsoft Windows 10 (32-bit)

I want to install updates for my printer automatically but I need an admin password. I don't remember the password and need help. The printer is connected via USB cable, not wifi.

Can you help me?

Category:
1 REPLY 1

‎12-27-2021 10:04 AM

HP Recommended

Hi @Heloren,

 

I'd like to help!

 

I understand your printer is locked with an administrator password.

 

The HP Color LaserJet Pro MFP M180n does not have an option to perform the NVRAM reset. Please reach out to the HP Technical Support team in your region for further assistance/service options. 

 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know-how.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

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