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Advanced scan settings HP 3835

HP Recommended
HP OfficeJet 3835
Microsoft Windows 10 (64-bit)

Hi - I've recently installed a HP OfficeJet 3835 and downloaded the HP Smart App. However the scan settings in the App are very basic compared to the advanced scan settings in the HP Solution Center software I had with my previous printer HP B110 Smartseries.  Is there a way I can see and update advanced scan settings (eg change the scan default folder, scan to email etc)?

 

I've gone to the drivers page for this printer to see if this can help and under "Driver-product installation software" it tells me to add HP Smart ,which is confusing as I've already added it and can see the printer from it!

 

Then under "Software-Utility" it lists HP OfficeJet 3830 series Print and Scan Driver and Accessories version 40.11 dated Apr 24 2017 as available for download and is described as the "full solution software".  Is this the driver needed to update advanced settings?

 

Really confused so many thanks for any help!!

 

 

 

 

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@pwgb, Welcome to HP Support Community!

 

Use this link- HP OfficeJet 3835 All-in-One Printer , HP OfficeJet 3830 series Print and Scan Driver and Accessories, Windows 10 (64-bit) , 164.2 MB , OJ3830_Full_WebPack_1119.exe

https://support.hp.com/in-en/drivers/selfservice/swdetails/hp-officejet-3830-all-in-one-printer-seri...

 

Download, install, and configure the printer.  Try scanning.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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Many thanks for your help, TEJ1602 - I've downloaded the full version software from the link you supplied and I can now access and use the Advanced Scan Settings, but it's worth pointing out that these advanced options are available through the HP Printer Assistant shortcut created when installing the full software and not through the HP Smart App which only has the basic scan options.

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