After install drivers PS_AIO_07_C410_140_408-5 for HPC410b

[Quasar12]

Hi,

Just install 'PS_AIO_07_C410_140_408-5' for HP C410b, now I can't use the scanner.

I get this error, and I can't use the scanner.

[Dvortex]

Hello, @Quasar12 – Hope you are well 🙂

May the Forums be with you!  It is a great place to find the help you need, from other users, HP experts, and other support personnel!

Going through your post, I see that you are having issues while scanning using the HP Photosmart printer. I’d suggest using the HP Smart. Go to https://www.hpsmart.com/us/en to download and install the HP Smart app on your PC.

Let me know if that helps!

Good luck 🙂

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

[Quasar12 · Accepted solution]

I've solved the problem.

Re-install the drivers using a USB cable to connect the printer.

Theres a problem when you try to install the software using Wi-Fi connection.

You should check that in a next revision.

Thanks.

[Dvortex]

Hello, @Quasar12

Thanks for the update & Great stuff! Glad to know that you were able to fix the issue 🙂
 

Visit us again if you have any concerns!

Thank you again and may you also have a great day and even better tomorrow 🙂

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!