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‎10-11-2021 06:44 AM

HP Recommended
Product: DELL latitue e6230
Operating System: Microsoft Windows 10 (64-bit)

I have my Dell laptop with Win 10 and updated to the latest updates from MS.

 

My printer is a CP2025 color laser.

I am connected using wired ethernet on my network.

Once I change it in printer configuration, its good until I restart again. 

 

Why and what do I need to do to get the configuration to stick and not get reset after every time I restart my laptop?

 

TIA

 

DArryl.

Category:
2 REPLIES 2

‎10-11-2021 08:09 AM

HP Recommended

Which printer driver are you using. I have seen issues where using in box (standard windows drivers) or IPP drivers cause this issue. Also make sure that when you make the change you are doing the following:

On your PC, go to control panel>devices and printers, right click on the icon for your printer and select printer properties from the drop down menu. Then click advanced>printing defaults and make the change there. If you do it from print preferences it does not always take.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎10-11-2021 09:17 AM

HP Recommended

Here is what my driver info is.

a4ginatl_0-1633965609311.png

a4ginatl_1-1633965641496.png

All drivers are HP as far as I know. I always downloaded the HP drivers.

 

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