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HP Pagewide MFP 377 DW

My HP PageWide MFP 377 DW got a firmware update the other day. After that the printer became fully dysfunctional. It locked the 'printing services' (without any clues on how to resolve) an told me to 'contact HP'. Printer local webservices are working. For more tahn 3 weeks I am unable to print. How to legally sew HP for the damage inflicted?

PE5HST
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