All in one 8630, set up to new wireless router/provider

[BestDock]

Hello, I have an 8630 all in one printer.  Each time I change wireless providers/routers I have an issue connecting the printer.  I have a new router currently and cannot connect.

[Sneha_01]

Hi @BestDock 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Connecting your HP OfficeJet Pro 8630 to a new wireless router can be tricky, but here’s a step-by-step guide to help you set it up:

Step 1: Prepare Your Printer

1. Turn On the Printer: Make sure your printer is powered on.
2. Reset Network Settings (optional but recommended):
   • On the printer's control panel, go to Setup (the gear icon) > Network > Network Reset.
   • Confirm the reset. This will erase the old network settings.

Step 2: Connect to New Wi-Fi Network

Access Wireless Setup:

• From the printer’s home screen, go to Setup > Network > Wireless Settings.

Select Wireless Setup Wizard:

• Choose Wireless Setup Wizard. The printer will search for available networks.

Choose Your Network:

• When prompted, select your new Wi-Fi network from the list of available networks.

Enter Wi-Fi Password:

• Input your Wi-Fi password when prompted. Make sure to enter it correctly, as it is case-sensitive.

Step 3: Install Printer Software

Download and Install HP Software:

• On your computer, go to the HP Support website and download the latest printer software for the OfficeJet Pro 8630.
• Run the installer and follow the prompts to install the software.

Add the Printer:

• During the installation process, choose the option to connect via Wi-Fi.
• The installer should detect your printer on the network. Follow the prompts to complete the setup.

Step 4: Test the Connection

1. Print a Test Page:
   • After the installation, try printing a test page to ensure the printer is connected properly.

Troubleshooting Tips

Check Router Settings:

• Ensure that the router’s settings are compatible with the printer (e.g., check for 2.4 GHz band, as some printers have issues with 5 GHz).

Reboot Devices:

• Restart both the printer and the router after making changes to the network settings.

Firewall/Router Security:

• If you have security features enabled on your router (like MAC address filtering), make sure your printer is allowed.

WPS Connection (if available):

• If your router supports WPS (Wi-Fi Protected Setup), you can try connecting via WPS by pressing the WPS button on the router and selecting the WPS option on the printer.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support