• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP Officejet Pro 8630 e-All-in-One Printer

Hello, I have an 8630 all in one printer.  Each time I change wireless providers/routers I have an issue connecting the printer.  I have a new router currently and cannot connect.

1 REPLY 1
HP Recommended

Hi @BestDock 

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

Connecting your HP OfficeJet Pro 8630 to a new wireless router can be tricky, but here’s a step-by-step guide to help you set it up:

Step 1: Prepare Your Printer

  1. Turn On the Printer: Make sure your printer is powered on.
  2. Reset Network Settings (optional but recommended):
    • On the printer's control panel, go to Setup (the gear icon) > Network > Network Reset.
    • Confirm the reset. This will erase the old network settings.

Step 2: Connect to New Wi-Fi Network

Access Wireless Setup:

  • From the printer’s home screen, go to Setup > Network > Wireless Settings.

Select Wireless Setup Wizard:

  • Choose Wireless Setup Wizard. The printer will search for available networks.

Choose Your Network:

  • When prompted, select your new Wi-Fi network from the list of available networks.

Enter Wi-Fi Password:

  • Input your Wi-Fi password when prompted. Make sure to enter it correctly, as it is case-sensitive.

Step 3: Install Printer Software

Download and Install HP Software:

  • On your computer, go to the HP Support website and download the latest printer software for the OfficeJet Pro 8630.
  • Run the installer and follow the prompts to install the software.

Add the Printer:

  • During the installation process, choose the option to connect via Wi-Fi.
  • The installer should detect your printer on the network. Follow the prompts to complete the setup.

Step 4: Test the Connection

  1. Print a Test Page:
    • After the installation, try printing a test page to ensure the printer is connected properly.

Troubleshooting Tips

Check Router Settings:

  • Ensure that the router’s settings are compatible with the printer (e.g., check for 2.4 GHz band, as some printers have issues with 5 GHz).

Reboot Devices:

  • Restart both the printer and the router after making changes to the network settings.

Firewall/Router Security:

  • If you have security features enabled on your router (like MAC address filtering), make sure your printer is allowed.

WPS Connection (if available):

  • If your router supports WPS (Wi-Fi Protected Setup), you can try connecting via WPS by pressing the WPS button on the router and selecting the WPS option on the printer.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

.
Sneha_01- HP support
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.