Annoying pop up window for 'Scan to PC' status

[rjdelavega]

My printer is an HP OfficeJet Pro 8620, running the latest firmware, software and drivers.

My laptop is on Windows 10 Pro 1909.

When 'Scan to PC' feature is disabled -e.g. after a WiFi connection is lost, I have always seen before a non-intrusive small informative icon on the desktop's task bar, that dissapeared once the connection was recovered. The icon was present only for a few seconds when logging-in Windows, informing of the feature had been started.

From some weeks ago, instead of the mentioned task bar icon, I get an annoying pop-up window in the center of my desktop, alerting of the 'Scan to PC' status, and that pop up must be closed manually.

I'd like to get the previous icon back instead. How could I preserve the function without getting that annoying window?

[Dragon-Fur]

@rjdelavega 

Method - Disable ScanToPCActivationApp in Startup (Windows 10)

• Right-Click an empty area of the Taskbar and select Task Manager
• In the Task Manager window, click on 'More details' near the bottom left
• Select tab Start-up > Left-Click the entry ScanToPCActivationApp to highlight
• Click the 'Disable' button in the bottom right of the window.
• Close Task Manager (and other programs) > Restart the notebook and log in

OR

Just kill the notification...

Method - Switch OFF ScanToPCActivationApp Notification

• Windows key > Settings > Personalization (Background, lock screen, colors
• TaskBar > Scroll down to Notification Area > Select which icons appear on the taskbar
• Set OFF Always show all icons in the notification area (Allows notifications to be edited)
• Scroll down
• Switch OFF ScanToPCActivationApp
• If desired, Set ON   Always show all icons in the notification area

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Windows "Stuff" bothering you?

Method - Switch off Notifications (Windows 10)

Settings > System > Notifications and actions >

Under Notifications, set the following to OFF

• Get tips, tricks, and suggestions as you use Windows
• Get notifications from apps and other senders

Method - Switch off Selected Notifications (Windows 10)

Settings > System > Notifications and actions > 

Under Notifications 

Switch ON Get notifications from apps and other senders

Scroll down to the list of "apps" > switch on / off each application

Optional

Switch OFF Show me the Windows Welcome experience...

Switch OFF Get tips, tricks, and suggestions as you use Windows

Method - Printer Notifications (Recent versions of Windows)

Control Panel > icon view > Devices and Printers >

Left-Click one time on Printer > (top ribbon) Print Server Properties >

Tab Advanced > UNCHECK the following

• Show informational notifications for local printers
• Show informational notifications for network printers

OK

Method - Printer Notifications – Device Manager

Paraphrased from a Solution Contributed by  Bob_Headrick

Control Panel > icon view > Devices and Printers

Right-Click on your printer >

Printer Properties > Ports > Uncheck "Enable bidirectional support" >

Apply > OK

Relevant Thread: New HP 7855 - How can I turn off the printer notifications

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Reference and Resources – (More) Places to find help, solve problems, and learn how to use your Printer

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Access to the Print and Scan Doctor (Windows), HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Officejet Pro 8620 e-All-in-One Printer series

Thank you for participating in the HP Community Forum.

We are a world community of volunteers dedicated to supporting HP technology.

[rjdelavega]

Thank you so much for your answer.

Please forgive me, as I perhaps didn't explain myself so clearly as I would.

Actually, I was happy with the taskbar icon notification, and I don't intend to put my printer notifications off.

I want to supress the pop-up window alert, not the task bar notification icon that I'm actually missing!

I'd like to get the task-bar icon notifications back for my printer, but avoiding the popup window. 

Thank you one more time!

Ricardo

[Dragon-Fur]

@rjdelavega 

You are welcome.

I suspect I do not understand what you are seeing, after all.

I thought you were referring to the ScanToPCActivation pop-up message or perhaps those notices controlled by the "informational notifications" setup.

One thing you could do is switch off everything and then switch back on those notifications that you want to see.

If I find anything in my notes that sounds more like what you are seeking, I will edit this message or post back.

Thank you for participating in the HP Community Forum.

We are a world community of volunteers dedicated to supporting HP technology.

[rjdelavega]

Thank you, Dragon-Fur.

I'll try to explain myself better.

Until a few weeks ago, the notifications I was receiving related to 'Scan to PC' feature were only:

- Loggin in Windows: no notification at all, and Scan to PC was fully operative.

- Printer connection lost -whatever the origin: an icon (a small scanner with a white X on a red circle) appeared on the taskbar, saying 'Scan to PC is not available'; this icon was shown only for a few seconds.

- Printer connection recovered: no notification at all, and Scan to PC was fully operative once again.

Now (and I haven't done anything -deliberately):

- Loggin in Windows: a popup window in the center of my screen, telling 'Scan to PC' is disabled', then 'Scan to PC is enabled', and that popup window has to be closed manually.

- Rest of the notifications: same that before.

So, I'd like to avoid that annoying popup window to appear, without changing anything else.

[Dragon-Fur · Accepted solution]

@rjdelavega 

OK..

Well, I don't know.

That the setup recovers at all (Scan to Computer) enables after a bit, is better than not.  

Other than disabling the notification, I don't know how / why the notification was (previously) disappearing on its own and no longer does that.

You might be able to retrieve the behavior by removing the printer software and then reinstalling it.  Not sure I would bother with it, but there is a chance that this would reverse the need to have to kill the notification from the display every time it shows up.

If I think of anything substantive to add, I will edit this message or post back.

Thank you for participating in the HP Community Forum.

We are a world community of volunteers dedicated to supporting HP technology

[rjdelavega]

Thank you.

I will try by removing the printer software and then reinstalling it, as you say, as soon as possible.

I'll be back when done.

Ricardo

[rjdelavega]

Re-installing the software solved de issue.

Thank you very much!

Ricardo