• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎11-27-2017 10:10 PM

HP Recommended
Product: Deskjet 712c
Operating System: Microsoft Windows 7 (64-bit)

Looks like the link to the useful DJ_Patch.zip referred to in the following link has been archived:

 

https://h30434.www3.hp.com/t5/Printers-Archive-Read-Only/Deskjet-710-720-810-820-1000-Series-printer...

 

Does anyone still have this patch file, which seems to be the only way to get my printer to work on a 64-bit version of Windows 7?

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-27-2017 10:14 PM

HP Recommended

Hi:

 

The patch is on the archived post.

 

Take a look at the attachment at the very bottom of the 1st post. 

 

It is a zipped file that you can click on and download.

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎11-27-2017 10:14 PM

HP Recommended

Hi:

 

The patch is on the archived post.

 

Take a look at the attachment at the very bottom of the 1st post. 

 

It is a zipped file that you can click on and download.

Was this reply helpful? Yes No

‎11-28-2017 07:49 AM

HP Recommended

Thank you. Looks like I did not read carefully enough 🙂

 

Worked for me.

Was this reply helpful? Yes No

‎11-28-2017 07:52 AM

HP Recommended

You're very welcome.

 

It was hidden pretty well, and easy to overlook.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.