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HP Recommended
HP Deskjet 1050 All-in-One Printer - J410a
macOS 10.13 High Sierra

I tried downloading the mac os 10.12 hoping it would work but it obviously didn't. I kept getting the "HP installer quit unexpectedly" message so here I am (wondering if i have to buy a new printer or not).

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Your printer drivers for El Capitan are available via Apple Software Update.

 

Follow these steps to install your printer:

https://support.hp.com/bg-en/document/c04510394

 

Next install the latest HP Easy Scan below, it will be installed within the Applications folder:
http://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-easy-scan-1_...

 

Regards,
Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

3 REPLIES 3
HP Recommended

Hi,

Your printer drivers for El Capitan are available via Apple Software Update.

 

Follow these steps to install your printer:

https://support.hp.com/bg-en/document/c04510394

 

Next install the latest HP Easy Scan below, it will be installed within the Applications folder:
http://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-easy-scan-1_...

 

Regards,
Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Thank you so much!!! 

I had to end up downloading the driver manually from this link that was on the the page from the link you sent,

https://support.apple.com/kb/DL1888?locale=en_US

but it worked!

HP Recommended

Hi just downloaded for my Mac macOS Mojave v 10.14 

and now it doesnt see my printer :

HP Deskjet 1050 All-in-One Printer - J410a

the latest update version is for 10.12...... can you help please .. or do i now need a new printer?

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