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‎03-15-2019 05:30 PM

HP Recommended
Product: Printer. PHotosmart Premium C410
Operating System: Microsoft Windows 10 (64-bit)

Every time I try to install driver software I receive a fatal error message. Error 1714. 

Then it says to contact the non existant technical support.  

 

the fatal error  is also called MSI.MSI

It indicats that the old product cannot be removed. 

 

My system is running windows 10 and this is a fairly recent upgrade. 

 

My printer that I am trying to install a driver for is a Photosmart Premium C410

1 REPLY 1

‎03-15-2019 05:50 PM

HP Recommended

Hi:

 

In the USA/Canada, you can call HP technical support at:  1 (866) 724-8600

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