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hp m404dw
macOS 11.0 Big Sur

I set  up a new HP M404dw. I used  HP easy start method.  Printer is successfully installed.  

Does it make sense to download the driver to my Mac?  

How do I assign different paper sizes to the two drawers? I need to be able to print letter and legal from the same document. 

Thank you

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

On the control panel of the printer you need to set the paper size on the printer itself to letter and legal, that way when a document requests either size the printer knows which paper it has loaded where. Often the default is any size\any type and needs to match so letter plain and legal plain would be the normally expected settings.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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4 REPLIES 4
HP Recommended

The mac operating system is  mac os Monterey not Big Sur TW

HP Recommended

On the control panel of the printer you need to set the paper size on the printer itself to letter and legal, that way when a document requests either size the printer knows which paper it has loaded where. Often the default is any size\any type and needs to match so letter plain and legal plain would be the normally expected settings.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

I was messing with that last night.  Couldn’t seem to get it to change. I will try again. I will let you know. Very helpful so far.  

when setting the printer up I used the IOS method from my ipad.  Do I need to load the driver to my Mac also?

HP Recommended

If you want to print from the MAC yes. Typically the driver install will provide better options than the Smart App. If you go to support.hp.com you can download the user guide which will show you how to work with the control panel.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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