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‎08-29-2020 06:54 AM

HP Recommended
Product: 4650
Operating System: Microsoft Windows 10 (64-bit)

Inkjet 4650 no longer auto duplexes.  Device settings installable options / auto duplexing unit indicates not installed and auto configuration is off.  When I change auto configuration to on, auto duplex unit indicates installed.  When I print, it still manually duplexes.  Why can't this work properly like before?

3 REPLIES 3

‎08-31-2020 06:08 PM

HP Recommended

@130frustrated

 

Welcome to the HP support community.

 

Update the printer firmware

Here are the steps:- Click here

 

Perform root level uninstallation to remove all the printer related software's.

  • In Windows, search for and open Programs and Features.
  • Select your HP printer.
  • Select Uninstall.
  • In Windows, search for and open Devices and Printers.
  • In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
  • Open up the run command with the "Windows Key + R" key combo.
  • Type printui.exe /s and click OK.
  • Click on Drivers tab.
  • Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
  • Select OK.
  • Remove all instances of the same.
  • Select Apply and OK on the Print Server Properties windows.
  • Close Devices and Printers. 
  • Restart the PC again.

Download and install printer full feature driver

Click here to download the driver.

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No

‎09-01-2020 04:42 AM

HP Recommended

Sandytechy20,

Thank you for the reply.  Prior to your response, I reconnected my printer using a USB connection and duplexing capability appears to have been fully restored.  Is there any downside to remaining corded or are there major benefits to being completely wireless.

 

130frustrated

Was this reply helpful? Yes No

‎09-01-2020 08:33 PM - edited ‎09-01-2020 08:34 PM

HP Recommended

@130frustrated

 

Good to know that issue is resolved.

Feel free to contact us in the future of you need any assistance.

It could be a driver's corruption issue.

 

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
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