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HP Recommended
HP Envy 4512
Microsoft Windows 10 (64-bit)

I recently got a new computer. When I set up my HP Envy 4512 printer automatic duplex printing is not installed. This was working on my old computer. How do I get this feature back for m y printer?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Try following below version of the HP Print and Scan Doctor Utility by selecting your printer:

http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

 

Be sure to restart your PC and allow the utility to complete the process, then check for any difference.

 

Try printing and check for any change, if the same remains try printing using the newly added print queue copy and check.

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

5 REPLIES 5
HP Recommended

Check device settings it duplex set to Installed.

 

duplex.png

 

 




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HP Recommended

That's the problem. On my old laptop with this same printer I had no problems configuring for automatic duplex printing. Now, on my new laptop, the only option I have is manual duplex. The printer settings say that duplex printing is not installed. Is there some additional software other than the printer drivers that I have to install to enable this?

HP Recommended

Is there a difference between the HP Envy 5520 drivers and the HP Envy 4510 drivers with respect to duplex printing capabilities? Somehow it looks like I may have both drivers installed. Could this be the source of my problem with automatic duplex printing on my HP Envy 4512?

HP Recommended

Hi,

Try following below version of the HP Print and Scan Doctor Utility by selecting your printer:

http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

 

Be sure to restart your PC and allow the utility to complete the process, then check for any difference.

 

Try printing and check for any change, if the same remains try printing using the newly added print queue copy and check.

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Thanks. The HP Print and Scan Doctor found a port problem after the reboot. When I printed a multi-page document this time I could configure the app to automatically print the output in duplex.

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