Automatic Updates scams

[450sl]

I have a HP Deskjet 3755. It printed a notice saying I need to go to >removed< to get automatic updates. Is this a scam?

[Dragon-Fur · Accepted solution]

@450sl 

Welcome to the HP Community --

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@450sl wrote:

I have a HP Deskjet 3755. It printed a notice saying I need to go to >removed< to get automatic updates. Is this a scam?

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The fact that the actual link entry was removed by our moderators is a pretty good sign that the claim is NOT from HP and is likely a scam attempt.

No, please don't try to re-add the link -- 

Unsanctioned links are not allowed as we do not advertise for potential scammers and thieves.

Thanks.

This is an old printer -- it's not going to get "updates".

The software is four years old as is the most recent firmware update.

 Software and Drivers for HP DeskJet 3755 All-in-One Printer 

Set / Adjust the Operating System / version to Windows / Windows 11

-- Yeah, but --

It looks like...

You might be able to use the new HP App with the printer --

The HP App is the replacement for HP Smart (Windows).

The HP App is available under the single name "HP" from the  Microsoft Store

-- Be Aware –

Any HP application you install should be sourced from “HP”.

What?  Fakes have been discovered on at least one App Store –

Check who is providing the application >> “HP Inc.”

If you can’t tell, ask or use the Homepage method (if using Windows) to download and install the HP Smart application.

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