-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Automatic duplex printing

Create an account on the HP Community to personalize your profile and ask a question
10-12-2020 08:22 AM
I installed my OfficeJet 4650 on a new computer and have lost the ability to automatically two sided print. There is nowhere to enable this option. Any suggestions? It still works just fine on my old laptop.
Solved! Go to Solution.
Accepted Solutions
10-12-2020 09:05 AM
There might have been a tiny "glitch" during the installation process.
One place to check:
Duplex feature installed? (Model Dependent)
Control Panel > icon view > Devices and Printers >
Right-Click Printer > Printer Properties > tab Device Settings >
Under Installable Options > Automatic Duplexing Unit > Select / Verify Installed > OK
What else?
Download and run this version of the Doctor.
- Download and Save the doctor to your computer
- Open File Explorer > Navigate to the folder in which you saved the file (likely Downloads)
- Execute the doctor – Answer any prompts / let the process complete
- Restart the computer, log in, and wait for the final steps in the Doctor to finish.
- Check for any difference.
Original Notes – Contributed by ShlomiL
Paraphrased
Connection Notes
- Print and Scan Doctor Version 5.0.6 creates a secondary queue for printing with TCP/IP port.
After the Offline Doctor completes…
Verify / Adjust the “Default” printing device (Default Printer)
Settings > Devices > Printers and scanners
UNCHECK (clear box) Let Windows manage my default printer
Select (Left-Click) your printer from the list of printers > Manage > Set as Default
OR
Open Control Panel > icon view > Devices and Printers > Right-Click on printer > Set printer as Default
NOTES – Selecting Default Printer
- Do not select the printer marked as “Scan Only / DO NOT DELETE”
- Do not select the printer marked as “Fax”
Example Default Printer: Set “Default” Printer = HP OfficeJet Pro 9020 series PCL-3 (Net)
Reference: HP Printers - Printer is Offline (Windows) > Step 2: Manually set the default printer
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP OfficeJet 4650 All-in-One Printer series
Thank you for participating in our HP Community.
We are a volunteer community workforce dedicated to supporting HP technology
Click Thumbs Up to say Thank You for the help.
If the answer helped resolve your issue, Click "Accept as Solution" .
10-12-2020 09:05 AM
There might have been a tiny "glitch" during the installation process.
One place to check:
Duplex feature installed? (Model Dependent)
Control Panel > icon view > Devices and Printers >
Right-Click Printer > Printer Properties > tab Device Settings >
Under Installable Options > Automatic Duplexing Unit > Select / Verify Installed > OK
What else?
Download and run this version of the Doctor.
- Download and Save the doctor to your computer
- Open File Explorer > Navigate to the folder in which you saved the file (likely Downloads)
- Execute the doctor – Answer any prompts / let the process complete
- Restart the computer, log in, and wait for the final steps in the Doctor to finish.
- Check for any difference.
Original Notes – Contributed by ShlomiL
Paraphrased
Connection Notes
- Print and Scan Doctor Version 5.0.6 creates a secondary queue for printing with TCP/IP port.
After the Offline Doctor completes…
Verify / Adjust the “Default” printing device (Default Printer)
Settings > Devices > Printers and scanners
UNCHECK (clear box) Let Windows manage my default printer
Select (Left-Click) your printer from the list of printers > Manage > Set as Default
OR
Open Control Panel > icon view > Devices and Printers > Right-Click on printer > Set printer as Default
NOTES – Selecting Default Printer
- Do not select the printer marked as “Scan Only / DO NOT DELETE”
- Do not select the printer marked as “Fax”
Example Default Printer: Set “Default” Printer = HP OfficeJet Pro 9020 series PCL-3 (Net)
Reference: HP Printers - Printer is Offline (Windows) > Step 2: Manually set the default printer
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP OfficeJet 4650 All-in-One Printer series
Thank you for participating in our HP Community.
We are a volunteer community workforce dedicated to supporting HP technology
Click Thumbs Up to say Thank You for the help.
If the answer helped resolve your issue, Click "Accept as Solution" .