-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: BROKEN ACCESS TO PRINTER WEBPAGE

Create an account on the HP Community to personalize your profile and ask a question
10-18-2025 02:51 AM
Hello CDA-RWMOT ,
Thank you for reaching out. Regarding your query BROKEN ACCESS TO PRINTER WEBPAGE that you’re experiencing.
Kindly review the instructions as below :
- please share more details about both printer and error when does it happen
- we recommend both printer and ink cartridges to be HP only
- We at HP do not encourage using 3rd party accessories or devices , hardware upgrades unless advised in any form of hp documentation
- Find all relevant guides and drivers from the support page here on best effort basis with the limited details that we have about the device -
https://support.hp.com/ca-en/document/ish_1716406-1413451-16
https://support.hp.com/sg-en/document/ish_3666269-3612259-16
https://www.hp.com/us-en/shop/tech-takes/how-to-fix-common-hp-printer-problems
This will help us narrow down the cause and suggest the best fix
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"