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‎07-18-2016 08:45 AM

HP Recommended
Product: HP Envy 5660
Operating System: Microsoft Windows 10 (64-bit)

After upgrading to Windows 10 there are some minor issues.  Posts suggest I uninstall printer software and install latest driver.   What is the best way to do this?  The HP Print and Scan Doctor gives me the option to "Uninstall and Reinstall with the latest software".  Will this do it all?  When should I remove the printer from Devices and Printers?

 

Thanks -

 

L

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-18-2016 08:58 AM

HP Recommended

Hi, You may un-install & re-install the drivers using hp print & scan doctor. Also you can go to contol panel ->programs-> Find envy 5660 basic software & uninstall the same. Once un-installed you can donload the printer drivers from the following location & you can install the same.

 

http://support.hp.com/us-en/drivers/selfservice/hp-envy-5660-e-all-in-one-printer-series/6809225/mod...

 

Pls lemme know the progress.

 

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee

View solution in original post

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1 REPLY 1

‎07-18-2016 08:58 AM

HP Recommended

Hi, You may un-install & re-install the drivers using hp print & scan doctor. Also you can go to contol panel ->programs-> Find envy 5660 basic software & uninstall the same. Once un-installed you can donload the printer drivers from the following location & you can install the same.

 

http://support.hp.com/us-en/drivers/selfservice/hp-envy-5660-e-all-in-one-printer-series/6809225/mod...

 

Pls lemme know the progress.

 

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
Was this reply helpful? Yes No
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