cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Titch2
New member
6 0 0 0
Message 1 of 2
50
Flag Post

Booklet Printing

HP Recommended
Hp Deskjet 8610
macOS 10.15 Catalina

I have just spent over 2 hours on What's App with an advisor who does not seem to be able to answer my query!!! All I want to do is print an A4 document as a booklet!!!!! My printer did this when I first got it - now there does not seem to be an option to do this. I've updated software, firmware, etc as advised. Now being advised to undo all these - WHY!!! 

HP help is absolutely useless and I'm now considering buying another printer from another provider - surely it can't be that difficult to print a booklet. There is now no option on my drop-down list for a booklet as there used to be. Why has this been removed???????

1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
25,806 25,686 1,418 1,486
Message 2 of 2
Flag Post
HP Recommended

@Titch2

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

Sandytechy20
I am an HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation