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HP Recommended

Ì have recently bought the HP 9730e because my hp9720e was limited on automatic duplex printing to A4 paper.

The HP 9730e does duplex with B4 paper which I want to use to produce a 1/2 B4 when folded booklet.

However the hp9730e print driver won't allow a booklet to be printed using B4 paper, it greys out the option in printer set up.

Any suggestions, remedies or workarounds would be appreciated 

Regards

1 REPLY 1
HP Recommended

@alanathp 

 

Welcome to the HP Community --

 


@alanathp wrote:

Ì have recently bought the HP 9730e because my hp9720e was limited on automatic duplex printing to A4 paper.

The HP 9730e does duplex with B4 paper which I want to use to produce a 1/2 B4 when folded booklet.

However the hp9730e print driver won't allow a booklet to be printed using B4 paper, it greys out the option in printer set up.

Any suggestions, remedies or workarounds would be appreciated 

Regards


 

B4 paper measures 250 x 353 mm or 9.8 x 13.9 inches.

 

According to the documentation, Duplex is supported three sizes as shown in the Specifications.

?

 

Regardless, the B4 paper size is not listed as a supported standard size.

 

Answer

Create a Custom Size Paper form for your B4 paper.

 

 

 

-- Additional Help, Examples, References --

 

  • Set the Tray and Paper (on the printer) to paper size "Custom" EWS_9135_Tray_and_Paper_11EWS_9135_Tray_and_Paper_11EWS_9135_Print_Default_Print_Options_11EWS_9135_Print_Default_Print_Options_11

 

  • Create a Custom Paper Size form for your B4 paper.  

 

  • When configuring the job, select the (new) custom paper size from your paper size list.  

 

-- Hints --

 

Newly added custom size forms are typically added to the end of the existing paper size list.

 

Installing the full driver printer software adds access to the full range of Printing Preferences.

 

Set the preferred Shortcut in Printing Preferences to "General Everyday Printing".

 

Set Printer Properties → Tab Advanced Driver = the installed HP driver and not the IPP / Microsoft driver.

 

The legacy HP Smart application (Windows) typically installs (and / or offers) an intelligent print queue:  HP Smart Printing.   

 

"HP Smart Printing" print queue is similar in operation to HP Smart Universal Printing Driver.

 

HP App (replacement for HP Smart app) supports intelligent print queues.

 

If the full driver printer software is installed, installed intelligent print queues are supported in Word, Adobe Reader, and similar software / programs.

 

Example -- Adobe Reader - HP Smart Printing (queue) - Booklet

PDF_Reader_HP_Smart_Printing_Booklet_6PDF_Reader_HP_Smart_Printing_Booklet_6

 

 -------------------------------------------------------------------

 

-- Printer Software -- Windows 11 --

 

HP OfficeJet Pro 9730 Series EasyStart Printer Setup Software - Offline Use Only

 

HP Smart Universal Printing Driver for Windows V4 (64-bit)

 

-- Printer -- Media Specifications --

Product NameHP OfficeJet Pro 9730e Wide Format All-in-One Printer
Standard Media Sizes (duplex, Imperial)Legal, Letter; executive, Ledger
Standard Media Sizes (duplex, metric)A4; B5; A3
Standard Media Sizes Supported (imperial)Letter; Legal; Government Legal; Executive; Statement; 3 x 5 in; 4 x 6 in; 4 x 12 in; 5 x 5  in; 5 x 7 in; 8 x 10 in; L; Photo 2L; Envelope( #10, Monarch); Card (3 x 5 in, 4 x 6 in, 5 x 8 in); Tabloid(11x17 in)
Standard Media Sizes Supported (metric)A4; A5; A6; B5 (JIS); Envelope (DL, C5, C6, Chou #3, Chou #4); Card (Hagaki); A3
Media Handling, Document FinishingSheetfed
Media Size (facet)Letter; A4; Legal; B5; Tabloid; A3
Media Sizes Custom (imperial)Tray 1: 3 x 5 to 11.7 x 17 in; Tray 2: 8.5 x 11 to 11.7 x 17 in
Media Sizes Custom (metric)Tray 1: 76 x 127 to 297 x 420 mm; Tray 2: 210 x 297 to 297 x 420 mm
Media TypesPlain; HP EcoFFICIENT; HP Premium Presentation Matte 120g; HP Tri-fold Brochure Glossy 180g; HP Brochure Matte 180g; HP Brochure Glossy 180g; HP Advanced Photo Papers; Light 60-74g
Media Weight Recommended (imperial)16 to 28 lb, bond
Media Weight Recommended (metric)60 to 105 g/m²
Media Weights Supported, By Paper Path (Imperial)9 to 66 lb bond (plain media)
Media Weights Supported, By Paper Path (metric)34 to 250 g/m²

 

===================================

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 Technology Tips– YouTube Video Help for Printers

 

 HP Support Official Channel – HP Support Video Gallery

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

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HP OfficeJet Pro 9730e Wide Format All-in-One series

 

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