-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Borders 2820e

Create an account on the HP Community to personalize your profile and ask a question
07-18-2025 09:49 AM
Welcome to the HP Community --
The elusive DeskJet Margin information is included below...
=====================================
Printer - Margins
-----------------------------------------------------------------------------
Important
DeskJet printers do not support Borderless
and
DeskJet printers require a larger margin along the bottom edge of the paper.
These limitations impact how content is printed on paper.
This DeskJet printer requires a larger margin along the bottom edge (1/2 inch).
Borderless Printing | No |
Print Margin Bottom (A4) | 12.7 mm |
Print Margin Left (A4) | 3 mm |
Print Margin Right (A4) | 3 mm |
Print Margin Top (A4) | 3 mm |
There is no software, firmware, or alignment that changes the larger margin requirement.
The solution to "chopped off" is to keep all data inside of 1/2 inch / 12.7mm on the bottom edge.
This limitation includes all text, images, page numbers, footer information, cells, tables, lines, other notations, and all file types, too.
Create your original document with 12.7mm ( 1/2 inch ) margins.
=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=
What to do?
One of the possible reasons for the partial print relates to the margins supported by the printer model / type.
Documents - A general rule:
Make sure all original document content is contained within 12.7 mm margins, including all text and images, headers, footers, and page information.
Reminders
- The printer lacks a Borderless option.
- The printer requires a larger margin along the bottom edge. Rotating the content merely moves the larger margin to the side or even the top.
- Depending on the content type, the app or software used and other settings, there is no setting to force the content to fit evenly on the paper (matching margins all around).
What else?
As best as can be done -
Make sure the content is fitted to the paper on which it will be printed.
NOTES
To date, HP App / HP Smart - Mobile - lacks a "Print to Scale" option to print content at exact sizes or at some percentage of 100 %. The app does include a Transform > Resize > option to "Fit" the content.
HP App / HP Smart-Windows - Simple Photo Print- includes two methods: Crop / Shrink to Fit -- When the content is meant to fill the space on the paper, either nor neither of these options might work well enough to produce the results needed.
HP App / HP Smart - Windows and Microsoft Photos work similarly to print photos / images
Adobe Reader (Windows) can be set to print a PDF document as "Shrink to Fit".
=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
HP DeskJet 2820e All-in-One Printer
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.
Click Yes to say Thank You for the help !
Question / Concern Answered, Click my Post "Accept as Solution"