Both my printers stopped working after upgrading to Windows 11

[Sandalto]

Printer offline because error message says "Can't find driver" for my HP LaserJet MFP M234sdwe and HP OfficeJet 5255 since upgrading to Windows 11. Both printers worked find with Windows 10

[Garp_senchau]

@Sandalto, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Check Printer Connections:

• Make sure the printer is properly connected to your computer (via USB or Wi-Fi).
• If using Wi-Fi, ensure the printer is connected to the same network as your PC.

Restart Your Computer and Printer:

• Power cycle both the printer and your computer to resolve any temporary glitches.

Run Windows Update:

• Go to Settings > Update & Security > Windows Update and make sure your Windows 11 is fully updated.

Download the Latest Drivers:

• Go to the HP support website:
  • For HP LaserJet MFP M234sdwe: HP LaserJet MFP M234sdwe Driver
  • For HP OfficeJet 5255: HP OfficeJet 5255 Driver
• Download and install the latest drivers for Windows 11.

Use the Built-in Printer Troubleshooter:

• Go to Settings > Troubleshoot > Other Troubleshooters.
• Select Printer and click Run the Troubleshooter.

Reinstall Printer Drivers:

• Press Windows + X and select Device Manager.
• Locate your printer under Printers and right-click to uninstall the driver.
• Restart your computer and reinstall the drivers from the HP website.

Check Printer Status:

• Go to Settings > Devices > Printers & Scanners.
• Select your printer and make sure it is set as the default printer and not marked as "offline."

Add Printer Manually:

• Go to Settings > Devices > Printers & Scanners.
• Click Add a Printer or Scanner and follow the instructions to add your printer again.

Download HP Scan doctor and HP Smart

Download and run HP scan doctor and download HP Smart 

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,