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‎03-01-2023 03:50 AM

HP Recommended
Product: HP DeskJet 2710e All-in-One Printer

Will not connect to HP smart ink service. Customer support now suggests it is a n issue with my broadband. Signal fine connectivity fine. Broadband is5KHZ and been told HP requires 2.4KHZ??????

Category:
1 REPLY 1

‎03-01-2023 05:35 AM

HP Recommended

 

           Hello jayd2023,

 

 

 

How to change from a USB to a wireless connection

If you initially set up your printer with a USB cable connection to the computer using the full feature HP driver or the HP Smart app, you can convert to a wireless network connection at any time.

This video explains the basic steps for changing a USB connection to a wireless connection.

The process is not complicated, but it's important to follow the order exactly. It's very important to leave the USB cable connected until you are prompted to disconnect it.

How to Connect an HP Printer to a Wi-Fi Network with HP Smart – Windows 10, 11
 
 
                                 
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             Best regards,

                 

                

                
Bernard42.
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