• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎03-18-2020 01:29 AM

HP Recommended
Product: OfficeJet k7100
Operating System: Microsoft Windows 10 (64-bit)

I tried with 3 different computers. 

All computers recognize the printer, but the answer is always the same: built in driver not available.

Why the  Windows 10 built in driver for my OfficeJet k7100 is no longer available?

How can I fix it?

4 people had the same question
2 REPLIES 2

‎03-18-2020 02:11 AM

HP Recommended

https://h30434.www3.hp.com/t5/Printer-Software-and-Drivers/Officejet-K7100-and-Win-10/td-p/6876361 




My profile on LinkedIn

Was this reply helpful? Yes No

‎03-21-2020 02:22 AM

HP Recommended

Thank you, but this is not my case.

All my computers recognize immediately the printer. 

Then when the system trays to download the driver, after few minutes I receive this message "Driver not available. Tray later"

It seems that the built in is not available in Microsoft drivers pool.

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.