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‎03-18-2020 01:29 AM

HP Recommended
Product: OfficeJet k7100
Operating System: Microsoft Windows 10 (64-bit)

I tried with 3 different computers. 

All computers recognize the printer, but the answer is always the same: built in driver not available.

Why the  Windows 10 built in driver for my OfficeJet k7100 is no longer available?

How can I fix it?

4 people had the same question
2 REPLIES 2

‎03-18-2020 02:11 AM

HP Recommended

https://h30434.www3.hp.com/t5/Printer-Software-and-Drivers/Officejet-K7100-and-Win-10/td-p/6876361 




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‎03-21-2020 02:22 AM

HP Recommended

Thank you, but this is not my case.

All my computers recognize immediately the printer. 

Then when the system trays to download the driver, after few minutes I receive this message "Driver not available. Tray later"

It seems that the built in is not available in Microsoft drivers pool.

 

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