Bypass SETUP cartridge message for ENVY PHOTO 7164. No SETUP cartridges included.

[jonnnnnnnnnnnn]

Finally got around to setting up my new HP ENVY Photo 7164, which was buried amidst moving boxes a few years ago, so cannot return to retailer.  There are no SETUP cartridges.  I have new cartridges.

How do I bypass the SETUP cartridges and finish setting up my new printer?

[Irfan_06 · Accepted solution]

Hi @jonnnnnnnnnnnn,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with your Printer.

Request you to follow the below steps to setup your printer with regular ink cartridges.

1. Touch the Home button once, then the Back button twice, then the Home button once.
2. Open the ink cartridge access door, and then close it. A Load Paper message displays on the control panel display, and the printer begins initializing.
3. If the initialization does not begin, repeat steps 1 and 2 until it does.

Follow the prompts on the control panel display to complete initialization.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[jonnnnnnnnnnnn]

Thank you!  That worked. Very helpful.  👍

The "thumbs up" button isn't showing for me though. Hoping the "Yes" button to the question "was this helpful" is the replacement button.

[Irfan_06]

Hi @jonnnnnnnnnnnn,

That's great! Happy to hear that the issue has been resolved. I appreciate your efforts in performing the steps to fix it and If you need further assistance feel free to reach out to us.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a great day ahead!

Irwin6

HP Support