Bypass SETUP cartridges message on HP OfficeJet Pro 8020 printer

[BillieJ2]

HP OfficeJet Pro 8020 Use SETUP cartridges msg. I do not have setup cartridges. Help! 

[Echo_Lake]

@BillieJ2

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the forums page for the private message.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[normajean3]

I have the same question. I have an HP OfficeJet Pro 8028 purchased in December 2019 and am on the Instant Ink Program. Setup cartridges are long gone and these cartridges were all working several days ago. How do I bypass the "Use Setup Cartridges" message. thanks!!!

[Betty0610]

@normajean3

Welcome to the HP Support Community.

I'd love to help.

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the communities page for the private message.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!