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Locked

‎01-11-2024 03:27 PM

HP Recommended

HP OFFICEJET PRO 9015e

My new printer did not come with any cartridges can you please help me bypass the use of SETUP cartridges?

 

Category:
1 person had the same question
1 REPLY 1

‎01-12-2024 10:05 AM

HP Recommended

Hi @Nnnn5,

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you. 

 

I understand you do not have the setup ink cartridges. To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer.

 

I request you to follow the steps mentioned below.

 

1)On the control panel please touch the Home icon.

 

2)Once done please press Back twice, and then press Home.

 

This should do the OOBE reset for the printer.

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Rachel571 

HP Support

.
Sneha_01- HP support
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