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HP Recommended
C6380 Photosmart all in one
Microsoft Windows 10 (64-bit)

I have a C6380 all in one connected to my network, most recently I was told by my solution center that a software upgrade for the drivers existed , so I downloaded the most current software full featured suite for my windows 64 bit systems one laptop and one desktop, now I cannot scan, printer works fine on wireless, no scanner with my solution center, if I use a third party scanner software, the scanner works fine. I am baffled. Guess the issue is with th2021-08-26.png2021-08-26 (1).png

1 REPLY 1
HP Recommended

Guess the issue is with my HP Software suite.

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