C4280 printer doesn't operate

[Tom134]

Hi, my C4280 is not working anymore and shows a misterious error message.

The details: The printer is connected to 64-bit Windows 10 by USB cable, the driver has been downloaded and installed from HP support page and one page has been printed successfully ( HP ink and paper ad )- but that's all. Since then the upper display and the on/off LED are flashing and the lower display shows "turn off and turn on again" message. However, that doesn't help and the guided support adressing power supply problems was not helpful.

What other reasons for the non-function may exist? What can I do to get the printer working again?

Any help will be appreciated, Tom.

[Chimney_83]

Greetings @Tom134, 

Welcome to HP Forums and Thanks for the post. 

I understand that your printer is not repsonding correctly and you get a prompt to turn off and turn on the printer, is that right?

Kudos to you for trying to troubleshoot the issue on your own.

Not to worry, I will be glad to assist you. 

Request you try the steps suggested in this HP Article. 

If the issue persists, please contact our phone support for any trade-in or any service options available for your printer. 

Keep me posted. 

[Tom134 · Accepted solution]

Hi chimney_83,

Thanks for the answer, however it didn't work. But while trying and trying I was able to set back the installation to delivery status and - miracle - it works again. So the problem is solved, thanks again!

Tom 134