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Locked

‎03-25-2023 02:07 PM

HP Recommended
Operating System: Microsoft Windows 11

Hi, my Windows 11 laptop won't connect to my photosmart C5180. It finds it through USB and add device but says driver not available and doesn't show as listed printer in print options. HP website seems to be saying the Windows 11 driver is sufficient but elsewhere it says not compatible. Any solutions?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-25-2023 04:36 PM

HP Recommended

Hi @KennyB57 

Please try the driver download from the next link,

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

BADGE_VERSION_7_ferRX.pngdodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

1 person found this reply helpful
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2 REPLIES 2

‎03-25-2023 04:36 PM

HP Recommended

Hi @KennyB57 

Please try the driver download from the next link,

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

BADGE_VERSION_7_ferRX.pngdodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
1 person found this reply helpful
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‎03-29-2023 11:26 AM

HP Recommended

Thanks for your help. I ended up replacing the printer as it was giving me some trouble anyway and I needed something quick. Really appreciate your reply though.

1 person found this reply helpful
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