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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: CHANGE REGION on HP ENVY 4525

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06-29-2021 06:45 AM
Hello,
I need instructions to change the region of my ENVY 4525 printer.
Currently it accepts 302 cartridges which are not available where i am relocated.
I need it to accept 63 cartridges.
Thank you for your support!
Best regards.
Solved! Go to Solution.
Accepted Solutions
06-30-2021 05:32 AM
Hi @VanHaylo,
I'd like to help!
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP HP Support Community profile, next to your profile Name, or simply click on this link.
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping
06-30-2021 05:32 AM
Hi @VanHaylo,
I'd like to help!
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP HP Support Community profile, next to your profile Name, or simply click on this link.
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping
07-02-2021 09:48 AM
Hello!
i was able to get the menu that prompts for the reset code:
i am on windows 7 with the new 63 cartridges in the printer:
printer S/N: TH85B5H0NT0660
Total page count : 59
tricolor cartridge ID: 4AC1125040483A87
black cartilage ID:3813B8007E385289
RX (last 4 digits) : 0000
there are boxes to fill labelled: 41 . 42 . 43 . 44 . 45 (and 51 is grayed out which i believe auto-fills once the others are filled)